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Join Our Team: Trainee Service Advisor

We are currently recruiting for the position of Trainee Service Advisor to join our team in Kildare.

Fitzpatrick’s Garage Group, established in 1951, operates a number of car dealerships covering Counties Kildare, Laois, Carlow and Offaly and holding franchises for Hyundai, Opel, Honda and Mercedes-Benz and are the authorised repairers for Toyota and Lexus. Today, we employ 130 excellent people devoted to providing the motorists in Counties Kildare, Laois, Carlow and Offaly with outstanding service and products, and has truly become the one-stop shop for the modern, value seeking and discerning motorist.

Responsibilities will include:

  • Assist in the day to day administration of our busy Service Departments
  • Dealing with customers in a courteous and professional manner
  • Appointment bookings, Job scheduling and liaising with our customers and internal departments
  • Liaise with the Workshop, Service Reception, Warranty and Parts Department
  • Maintain progress of customer vehicles undergoing maintenance and repair and liaise with each customer to keep them informed and advise of any additional work required
  • Preparation of Repair Estimates and final invoicing
  • Processing and settlement of warranty claims
  • Maintain product and technical knowledge across our full range of franchises
  • Job status monitoring and customer communication

The successful candidate will have:

  • Demonstrate a strong interest and knowledge of the motor industry
  • Be highly motivated and energetic
  • Ability to work on own initiative and as part of a team
  • Good communication and interpersonal skills
  • Diligent with a flexible approach to work
  • Strong Computer Skills including MS Office
  • Have a full and clean valid driving licence

Attractive terms will be offered to the successful candidate. For the successful applicant we are offering a secure, permanent position in a company, committed to growth and continuous development.

If you are interested in this position and believe you can make a significant contribution to our business please apply by sending us your CV.

Send us your CV here

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